Websites
98.51 % uptime
www
100 % uptime
voucher
100 % uptime
portal
100 % uptime
api
100 % uptime
store
100 % uptime
act
100 % uptime
betareports (Data Warehouse)
100 % uptime
support
100 % uptime
api Reporting service
100 % uptime
Lab Services
98.78 % uptime
Intranet
100 % uptime
Lab RDP Services
100 % uptime
Azure Labs
100 % uptime
Cisco Labs
100 % uptime
Persistent Labs
100 % uptime
Internet Access
100 % uptime
Lab Availability
100 % uptime
My Files
100 % uptime
Lab Reports
100 % uptime
Performance Labs
100 % uptime
Screenshots
Operational
Communications
97.31 % uptime
Telephony
100 % uptime
Email Notifications
100 % uptime
Data Center (DRT01) Internet
100 % uptime
Data Center (ULCC01) Internet
100 % uptime
Data Center (ATL01) Internet
100 % uptime
Lab Content
100 % uptime
Assessment Items
100 % uptime
Exams
100 % uptime

Recent notices

July 03, 2022

July 02, 2022

July 01, 2022

June 30, 2022

June 28, 2022

Atlanta Based labs and connectivity issue
  • Resolved
    June 28, 2022 at 3:00 PM

    This issue has now been resolved, our internal testing has come back with positive results and we have return service to the data center. Thank you for your patience.

  • Identified
    June 28, 2022 at 1:07 PM

    We are continuing to work on a fix for this incident with the Data Center team. We are continuing to experience network instability for Atlanta and Lab services remain off for this particular site. All labs remain available across our other Data Centres.

  • Identified
    June 28, 2022 at 11:57 AM

    We are continuing to work with our Data Center team to implement remedial actions to recover full connectivity to the Atlanta site.

  • Identified
    June 28, 2022 at 10:48 AM

    We have identified an issue with our primary firewall which is experiencing network packet loss to the internet. All lab servers in Atlanta will be temporarily put into Maintenance to prevent further traffic going there until a resolution is applied. If you are currently being affected accessing a lab, we recommend logging out and back in again to get a Lab from an alternative location.

  • Investigating
    June 28, 2022 at 10:35 AM

    We are currently investigating this incident. Monitoring alerts have identified an issue that we are currently investigating. This is affecting RDP connectivity to lab devices and access to Lab Devices.

June 27, 2022

June 26, 2022

Show notice history