All systems operational

Scheduled Maintenance - Database maintenance operations ( Apr 22nd 0900-1100 UK / 0400-0600 Eastern Time )
Scheduled for April 22, 2023 at 8:00 AM – 10:00 AM 2 hours
  • Planned
    April 22, 2023 at 8:00 AM

    We are planning database maintenance operations on the above scheduled date. This is follow up operational maintenance relating to the incident experienced on March 22nd impacting access to the lab platform. This maintenance is not expected to impact access to the platform or customers and is for information only.

Websites
99.15 % uptime

www

99.7 % uptime

voucher

99.7 % uptime

portal

99.7 % uptime

api

99.7 % uptime

store

99.7 % uptime

act

99.7 % uptime
betareports (Data Warehouse)
99.7 % uptime
api Reporting service
99.7 % uptime

SkillsGapID

99.7 % uptime
Lab Services
99.3 % uptime
Intranet
99.7 % uptime
Lab RDP Services
99.7 % uptime
Azure Labs
99.7 % uptime
Cisco Labs
99.7 % uptime

Persistent Labs

99.7 % uptime
Internet Access
99.7 % uptime
Lab Availability
99.7 % uptime
My Files
99.7 % uptime
Lab Reports
99.7 % uptime
Performance Labs
99.7 % uptime
Screenshots
Operational
Communications
98.08 % uptime
Telephony
99.7 % uptime
Email Notifications
99.7 % uptime
Data Center (ATL01) Internet
99.7 % uptime

Data Center (CDC01) Internet

99.7 % uptime
Lab Content
96.16 % uptime
Assessment Items
99.7 % uptime
Exams
99.7 % uptime
Third Party: Intercom → Intercom Web Application
Operational
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Contact

Telephone: UK: +44 203 588 7250 (9am-10pm) | US: +1 612 200 0993 (4am-5pm EST)

Email: support@practice-labs.com (24x7)

Service Status Detail: Website Status | Data Center Internet Status | Data Center RDP Status