July 03, 2022
No notices reported
July 02, 2022
July 01, 2022
June 30, 2022
June 29, 2022
Maintenance has completed successfully.
Maintenance is now in progress.
Please be advised that during the above mentioned time window a minor network disruption will occur impacting connections to labs located in the ULCC data centre. If you have a lab hosted in ULCC (as indicated in the Lab Device menu bar), please do not logout of your lab if you are disconnected from your remote session. Please allow 2-3 minutes before pressing the reconnect button in the menu bar. This maintenance is being performed to enhance our security posture. There is no other connectivity impact expected with this minor change.
June 28, 2022
This issue has now been resolved, our internal testing has come back with positive results and we have return service to the data center. Thank you for your patience.
We are continuing to work on a fix for this incident with the Data Center team. We are continuing to experience network instability for Atlanta and Lab services remain off for this particular site. All labs remain available across our other Data Centres.
We are continuing to work with our Data Center team to implement remedial actions to recover full connectivity to the Atlanta site.
We have identified an issue with our primary firewall which is experiencing network packet loss to the internet. All lab servers in Atlanta will be temporarily put into Maintenance to prevent further traffic going there until a resolution is applied. If you are currently being affected accessing a lab, we recommend logging out and back in again to get a Lab from an alternative location.
We are currently investigating this incident. Monitoring alerts have identified an issue that we are currently investigating. This is affecting RDP connectivity to lab devices and access to Lab Devices.
June 27, 2022
June 26, 2022
Telephone: UK: +44 203 588 7250 (9am-10pm) | US: +1 612 200 0993 (4am-5pm EST)
Email: firstname.lastname@example.org (24x7) | Data Centre Availability: Dotcom-Monitor