December 14, 2022 at 7:00 AMWhat: Practice Labs Website Data Centre Migration
When: 14th Dec, 0700-1000am (GMT) / 0200-0500 (EST)
Why: We are migrating the core Practice Labs websites out of our London (ULCC) Data Centre to our new Data Centre (CDC) as part of our core strategy to upgrade our security and 3rd party service resilience in lab delivery.
Impact: To protect customers during the migration from a potentially disruptive failover we will be putting all Data Centres into Maintenance from 0600. At 0600, all lab servers will enter maintenance mode meaning that no further labs will be served allowing existing customers to finish off their work. At 0650, customers logged into the platform will be advised to logout of the platform in preparation for the 0700 maintenance start. Access to the platform may be available before 1000am however we recommend access be avoided until after 1000am. Please monitor our status page for updates.