October 15, 2022 at 8:00 AMWHAT: Emergency Firewall patching in our Atlanta (ATL01) data centre.
WHEN: Saturday 15th Oct between 0900-1200 UK / 0400-0700 Eastern time.
WHY: We are required to complete emergency Firewall security patching in our Atlanta Data Centre (ATL01) as part of compliance. During this time the Firewalls will be required to failover and failback from Passive to Active modes as part of the maintenance activity. The exact times of the failovers are difficult to specify in advance.
IMPACT: During this maintenance window, we will be keeping the ATL01 data centre in service. During the failing over process learners connected to active Lab devices may need to use the Reconnect button to re-establish a connection to your lab devices. This action may be required one or many times throughout the maintenance period. Our LDN01 and DRT01 Data Centres will not be impacted at all during this time frame.