Websites
100 % uptime
Jun 2022
Jul 2022
Aug 2022
www
100 % uptime
Jun 2022
Jul 2022
Aug 2022
voucher
100 % uptime
Jun 2022
Jul 2022
Aug 2022
portal
100 % uptime
Jun 2022
Jul 2022
Aug 2022
api
100 % uptime
Jun 2022
Jul 2022
Aug 2022
store
100 % uptime
Jun 2022
Jul 2022
Aug 2022
act
100 % uptime
Jun 2022
Jul 2022
Aug 2022
betareports (Data Warehouse)
100 % uptime
Jun 2022
Jul 2022
Aug 2022
support
100 % uptime
Jun 2022
Jul 2022
Aug 2022
api Reporting service
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Lab Services
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Intranet
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Lab RDP Services
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Azure Labs
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Cisco Labs
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Persistent Labs
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Internet Access
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Lab Availability
100 % uptime
Jun 2022
Jul 2022
Aug 2022
My Files
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Lab Reports
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Performance Labs
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Screenshots
Operational
Communications
99.99 % uptime
Jun 2022
Jul 2022
Aug 2022
Telephony
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Email Notifications
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Data Center (DRT01) Internet
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Data Center (ULCC01) Internet
99.97 % uptime
Jun 2022
Jul 2022
Aug 2022
Data Center (ATL01) Internet
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Lab Content
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Assessment Items
100 % uptime
Jun 2022
Jul 2022
Aug 2022
Exams
100 % uptime
Jun 2022
Jul 2022
Aug 2022

Notice history

Aug 2022

Jul 2022

Jun 2022

Atlanta Based labs and connectivity issue
  • Resolved
    June 28, 2022 at 3:00 PM

    This issue has now been resolved, our internal testing has come back with positive results and we have return service to the data center. Thank you for your patience.

  • Identified
    June 28, 2022 at 1:07 PM

    We are continuing to work on a fix for this incident with the Data Center team. We are continuing to experience network instability for Atlanta and Lab services remain off for this particular site. All labs remain available across our other Data Centres.

  • Identified
    June 28, 2022 at 11:57 AM

    We are continuing to work with our Data Center team to implement remedial actions to recover full connectivity to the Atlanta site.

  • Identified
    June 28, 2022 at 10:48 AM

    We have identified an issue with our primary firewall which is experiencing network packet loss to the internet. All lab servers in Atlanta will be temporarily put into Maintenance to prevent further traffic going there until a resolution is applied. If you are currently being affected accessing a lab, we recommend logging out and back in again to get a Lab from an alternative location.

  • Investigating
    June 28, 2022 at 10:35 AM

    We are currently investigating this incident. Monitoring alerts have identified an issue that we are currently investigating. This is affecting RDP connectivity to lab devices and access to Lab Devices.

Jun 2022 to Aug 2022